Answers to the questions families ask us most

Admission follows an individual assessment of the prospective resident’s care needs, mobility and any behavioural considerations. This helps us confirm we can meet their needs safely before they move in.

Room availability changes regularly, as Ridgewel accommodates a maximum of 13 residents across private single and en-suite rooms. Contact us for current availability.

Pricing is personalised, since room types and individual care needs differ between residents. We don't publish prices online — contact us for a quotation specific to your situation.

Special diets must be discussed with management in advance, so we can confirm we’re able to accommodate them appropriately.

Residents with dementia, wandering behaviour or behavioural symptoms may be considered after an individual assessment, to ensure our setting and staffing can meet their specific needs.

Qualified and trained staff are on hand throughout the day and night, with nursing support available on site or on call, medication administered per each resident’s care plan, and daily basic vital checks.

Yes — meals and light refreshments, laundry and housekeeping are part of everyday life at Ridgewel for all residents.

Yes. Elderly day care runs from 08:00–17:30 daily, with supervision, meals, companionship and activities, for seniors who still live at home.

Short-term or respite stays can be arranged with management, subject to suitability and availability at the time.

No. Ridgewel provides assisted living and personal care, not emergency medical treatment. In a medical emergency, residents are referred to appropriate medical or hospital care, and families are kept informed.

Call 082 383 6187 or 072 909 1456, WhatsApp us, or use our contact form. We’ll arrange a time that suits you to see the home and meet our team.